Remember, patience and persistence are often the keys to fixing network problems. Check the manufacturer's website for instructions on how to update the firmware. If your router's firmware is outdated, it can cause connectivity issues. You can also try to set these values manually and disable and re-enable the network adapter. Try unplugging and plugging back in after a minute or two, so the cables aren't loose or damaged.Įnsure your computer is set up to obtain an IP address and DNS server information automatically. Since your business internet won't have a connection, remember to use Down Detector on your phone when checking for an outage.Įnsure the modem and router are correctly connected and powered on. If there is an outage, it's out of your control, and there isn't much else you can do until your ISP fixes it. There's a website called Down Detector, which provides real-time monitoring of any services that are down in your location or websites that are unavailable online. Find Out If There's a Network Outage in the AreaĬhecking if other users have reported issues with your ISP should be your first point of call before making your next move. We don’t guarantee that we will receive your returned item.If you do have an outage right now, this is what to do.ġ. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: PO Box 31225, Waverley, Pretoria, ZA, 0135 If you need to exchange it for the same item, send us an email at and send your item to: PO Box 31225, Waverley, Pretoria, ZA, 0135. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)ĬD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been openedĪny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
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